+34 981 220 585 :: info@herculesediciones.es

General contracting conditions

Information prior to the contractual process

The present website http://www.herculesediciones.com/ is owned by HERCULES DE EDICIONES SL with CIF B15078892 and fiscal address at CL CORDELERIA 32, 15003, A CORUÑA, acting commercially under the brand GRUPO HERCULES GLOBAL .

The General Conditions Contracting Conditions regulate the distance selling relationship between HERCULES DE EDICIONES SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, Organic Law 15/1999, of December 13, on the Protection of Personal Data , Law 7/1996, of January 15 of Retail Trade Regulation, and Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.

HERCULES DE EDICIONES SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any admissible form in law and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, HERCULES DE EDICIONES SL reserves the right to apply, in certain cases, a Particular Contract Conditions in preference to these General Conditions when it deems appropriate, announcing them in a timely and appropriate manner.

The object of the website is SALE OF BOOKS, GREAT WORKS AND COLLECTIONS.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

As user or client, he / she expressly declares to know, understand and accept the conditions of use and these general conditions of contract. In the same way, it declares to be of legal age and have the legal capacity and to act necessary to access the websites of HERCULES DE EDICIONES SL and the contracting through them.

To purchase our products, you can go to the corresponding section of our online store.

It is an essential requirement that you register as a user of the website to make the online purchase. You can access the corresponding section for registration on the website itself. In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data, HERCULES DE EDICIONES SL informs users that personal data collected during the registration process and subsequent purchase, will be entered in a file under their responsibility in order to process these actions by the user and manage subsequent actions derived from them. Likewise, HERCULES DE EDICIONES SL informs of the possibility of exercising the rights of access, rectification, cancellation and opposition by writing to the address CL CORDELERIA 32, 15003, A CORUÑA or through the email info@herculesediciones.es. As long as you do not inform us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have the consent to use them in order to build loyalty between the parties.

During the purchase process, you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registry as a client, not being able to assign them to another. You can modify the registered information at any time, in your client area. In this section you will have access to a history of your orders, this is only a section of consultation but its management is allowed, and the user can delete those records that he considers it is not necessary to visualize.

After the purchase process the customer will receive a confirmation by email. It is essential that during the purchase process the user indicate a valid email. If in 24 hours from the order you do not receive the confirmation, contact HERCULES DE EDICIONES SL in the customer service phone number or by email info@herculesediciones.es.

The customer, upon receiving the product at the delivery address provided, will receive a delivery note.

The acquisition of any of the products offered on the website www.herculesediciones.com supposes the acceptance, without reservations of any kind, of  all and each one of the present general conditions of sale. Hércules de Ediciones, S.L. can modify, at every turn and without prior warning, the present conditions, as well as the particular conditions included, by means of the publication of the modifications on the website, so that they can be known by the users, leaving written evidence of the date of such modifications.

Offer and validity

In the case of a product on offer, the offer price and its validity will always be indicated along with its essential characteristics.

In compliance with current regulations, HERCULES DE EDICIONES SL offers information on all items for sale, their characteristics and prices. However, HERCULES DE EDICIONES SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of it. In this way, the products offered at any time by the web will be governed by the General Contracting Conditions in force in each case. Also, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.

Essential characteristics of the products

The products offered in our online store, incorporate a photograph and the essential characteristics of it.

Guarantee

All the products offered on the website enjoy the commercial guarantee of the supplier of the same. HERCULES DE EDICIONES SL has an after-sales service, while the guarantee is in force, the customer may execute it by contacting HERCULES DE EDICIONES SL, the after-sales service. In case of doubt, you can go to the customer service phone number or through the email info@herculesediciones.es.

Prices

The prices and offers presented on the website are valid only and exclusively for online orders made at www.herculesediciones.com, and may not coincide with the prices and offers in force in the general catalog. All products indicate the sale price in Euros and include the Value Added Tax (VAT). If any other tax were applicable, this would be indicated (IGIC or IPSI).

Delivery and transport costs

HERCULES DE EDICIONES SL ships to THE IBERIAN PENINSULA, BALEARIC ISLANDS, CEUTA, MELILLA, CANARY ISLANDS and REST OF THE WORLD, charging an amount of Euros for shipping costs. The shipping and / or management expenses are calculated automatically in real time and will be shown to the customer before finalizing the purchase. This calculation is made based on the following variables:

Place of destination: The destination of the shipment influences the price according to the rates set by the logistics operators with whom we work.

Shipping weight

Exceptions: In the case of shipments to the Iberian Peninsula, both to Spain and Portugal, the shipment will be free for orders over 15 euros. The shipping costs to the Canary Islands, Ceuta, Melilla and areas not belonging to the European Customs Union do not include import costs (tariffs), which will be paid in cash at destination by the recipient of the goods.

Forms of payment and execution of the order

The customer can pay the amount of your order by choosing any of the following forms. During the purchase process you must indicate your choice:

– VISA or MASTERCARD credit card

All operations that involve the transmission of personal or banking data are made using a secure environment, a server based on the standard SSL (Secure Sockets Layer) security technology. All the information transmitted to us travels encrypted through the network. Likewise, the information about your credit card is entered directly on the bank’s page, in the POS (Point of Sale Terminal of the Bank) and they are not entered or registered in any server of HERCULES DE EDICIONES SL. When paying with VISA or MASTERCARD card you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction. This form of payment is valid only on the web. When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, the holder may demand the immediate cancellation of the charge. In such case, the corresponding debit and debit entries in the accounts of the provider and the holder shall be made as soon as possible. However, if the purchase had actually been made by the cardholder and the refund requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly demanded the cancellation of the corresponding charge, that will remain obligated in front of HERCULES DE EDICIONES SL to the reimbursement of the damages and losses caused as a consequence of said annulment.

-Pay by check

Beneficiary: Hercules de Ediciones, S.L. Shipping address: Hercules de Ediciones, S.L. Cordelería, 32. Hercules Building. C.P. 15003. A Coruña (Spain)

-Wire transfer

When you select the bank transfer you will receive, along with the confirmation of your order, an e-mail with the bank details of HERCULES DE EDICIONES SL. Address of the office: C / Rúa Nova, 30.Ciudad: A Coruña. Country: Spain. Nº of Account: ES62 2080 0000 7930 4016 5204 CAGLESMMXXX. Beneficiary: Hércules de Ediciones, SL It is very important that in the SENDING or ORDERING field indicate the following: Order No. Your name and surname. You have a period of 7 working days to order the transfer after the completion of your order. The order will not be considered effective until we confirm the corresponding income and, therefore, the delivery terms begin to count from this date. It is very important that when making the transfer indicate in the subject the order number, as well as your name and surname, and make the transfer within 7 days after the date of confirmation of the order to validate it. If you wish, you can send us the proof of the transfer by fax, or by e-mail info@herculesediciones.es. But in any case, the order will not be considered effective until our administration department has no bank confirmation of the transfer. Remember that the payment has to be made in EUROS and that all possible exchange and banking commissions have to be paid by the customer. In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer always inform your bank to take charge of the commissions at source, those bank commissions and expenses corresponding to your entity. If not, HERCULES DE EDICIONES SL could paralyze the shipment of your order by not receiving the full amount thereof. Possible exchange and banking commissions are charged to the client.

– PayPal

Allows you to send payments online safely and conveniently. PayPal’s network is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms. More information in PayPal. http://www.paypal.com.

HERCULES DE EDICIONES SL is committed to deliver the order in a maximum of 3 days for shipments to Spain and Portugal, 9 days for Europe and 20 days for the rest of the world, from the day following the order.

The availability of the products offered by HERCULES DE EDICIONES SL may vary depending on the demand of customers. Although HERCULES DE EDICIONES SL updates the stock periodically, the product requested by the customer could be sold out at that moment. In the event of non-execution due to unavailability, HERCULES DE EDICIONES SL will notify the client at the time it has knowledge of this situation, by means of an electronic mail. The period of this communication will not exceed in any case the maximum period of 30 days. HERCULES DE EDICIONES SL may give the double option of: supplying the customer without price increase, a product with similar characteristics or of superior quality, or unless justified and demonstrable reasons by HERCULES DE EDICIONES SL within this same period to pay the amounts paid by the order canceled.

Right of withdrawal, returns and claims

The buyer will have a minimum period of fourteen calendar days to desist, from the day the customer receives the product, without any penalty and without indication of the reasons. The exercise of the right of withdrawal must be made by notification by telephone, by sending an email to info@herculesediciones.es, sending your letter to our postal address CL CORDELERIA 32, 15003, A CORUÑA, or through the withdrawal form. As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, the supplies of services or goods made according to the specifications of the consumer or clearly personalized, or that, by their nature, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal.

Return

The customer must return or deliver the product directly to HERCULES DE EDICIONES SL, at the address CL CORDELERIA 32, 15003, A CORUÑA, without any undue delay, and in any case within a maximum period of fourteen calendar days from the date on that the right of withdrawal of the contract be formalized. The term will be considered fulfilled if the customer makes the return of the product before the end of the term. The customer will be responsible for the return costs of the product. In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Once received, we will check your status. The moment we check that both the article (s), as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.

Payment refund

The reimbursement of the amounts received by the client will be made using the same means of payment used by the client, as long as the opposite has not been provided. HERCULES DE EDICIONES SL may withhold reimbursement until the product has been received, reason for withdrawal, or until the client provides proof of return, depending on which condition is met first.

Return of the defective product.

In the event that the product is not in good condition and not because of the customer, he will be entitled to return the product, informing HERCULES DE EDICIONES SL of the reason for return through any of the means provided in these contracting conditions, and at no cost to the client. This return due to defect or poor condition of the product will not be considered a right of withdrawal. HERCULES DE EDICIONES SL undertakes to assume the cost of the return and to return the product for a new one in accordance with conditions accepted at the time of sale. If the client wishes to submit a claim, the establishment of HERCULES DE EDICIONES SL is located at CL CORDELERIA 32, 15003, A CORUÑA or through the email info@herculesediciones.es.

Jurisdiction

Likewise, HERCULES DE EDICIONES SL reserves the right to present civil or criminal actions it deems appropriate for the improper use of its website and contents or for the breach of these conditions. The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. HERCULES DE EDICIONES SL is domiciled in A CORUÑA, Spain.

DATA PROTECTION

In accordance with the regulations in force in Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by HERCULES DE EDICIONES SL with CIF B15078892 and registered office at CL CORDELERIA 32, 15003, A CORUÑA , in order to facilitate, expedite and fulfill the commitments established between both parties. In compliance with current regulations, HERCULES DE EDICIONES SL informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.

Until you tell us otherwise, we understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use them for the purposes mentioned.

HERCULES DE EDICIONES SL informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated way. That is why HERCULES DE EDICIONES SL undertakes to adopt all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.

In accordance with the rights conferred by the current regulations on data protection may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their personal data and consent given for the treatment of them, directing your request to the postal address indicated above or to the email info@herculesediciones.es.

You can go to the competent Control Authority to present the claim that you consider appropriate.

LEGISLATION AND APPLICABLE JURISDICTION

Likewise, HERCULES DE EDICIONES SL reserves the right to present civil or criminal actions it deems appropriate for the improper use of its website and contents or for the breach of these conditions. The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. HERCULES DE EDICIONES SL is domiciled in A CORUÑA, Spain.